Refund policy

Return & Refund Policy

At Hang On, customer satisfaction is our priority. Please read our return and refund policy carefully before placing an order.

Returns & Exchanges
We only accept exchanges in case of:
• Damaged product
• Incorrect item received
• Size issue (subject to availability)

Customers must contact us within 3 days of receiving their order with clear pictures of the product.

Conditions for Exchange
• Item must be unused and in original condition
• Tags and packaging must be intact
• Items purchased on sale are not eligible for exchange

Refund Policy
We currently do not offer cash refunds. Refunds are only applicable if an item is out of stock after payment confirmation.

Delivery Charges
Delivery charges are non-refundable.

Color Difference
Actual product color may slightly vary due to lighting and screen resolution.

For any concerns, please contact us through Instagram or WhatsApp.